Host EspoCRM without installing anything
A CRM where you create your own record types without writing a line of code, and where the number of salespeople does not move the bill.
Starting at €8.99/month
Introduction
EspoCRM installed, updated and backed up by us, on a machine in France. Customer relationship management: contacts, companies, opportunities, quotes and campaigns. A complete open-source alternative to online CRMs, with no per-user subscription. You install nothing and configure no server: the application is online a few minutes after you order, under your own name.
The plan that suits it is App Confort at €8.99/month incl. VAT — 4 GB of memory. EspoCRM runs on PHP over a MariaDB database and stays discreet day to day. Three things make it climb: fetching email, which pulls messages in and attaches them to contacts and deals in the background; sending a campaign, which is batched but still builds each message from the template; and rebuilding the schema when you add an entity or a field, a heavy but occasional operation. The 4 GB cover those three peaks.
People arrive here from a tracking spreadsheet, or from an online CRM billed per seat whose features go half unused. Import happens entity by entity from CSV, with duplicate detection and column mapping; the order to respect is companies, then contacts, then leads and opportunities, so that the links land. Export produces CSV and XLSX, and a REST API lets a website or a contact form plug in. For sign-in, LDAP and Active Directory are supported, and two-factor authentication is available.
What managed hosting changes
A readable deal pipeline
Every opportunity carries its amount, stage, probability and expected close date, and the dashboard turns that into a forecast. Calls, meetings, emails and tasks stay attached to the deal: you find a file's history without digging through your mailbox.
Email inside the CRM, not beside it
A personal inbox and group inboxes are fetched over IMAP, messages attach themselves to the right contact, and a dedicated inbox can turn every incoming email into a case to handle. Templates and signatures save rewriting the same replies.
Your own record types, with no development
The entity manager lets you create an object that does not ship with the product — a fleet of machines, maintenance contracts, registrations — with its fields, lists and relations. That is what makes EspoCRM fit trades that generic CRMs ignore.
Fine-grained permissions and a customer portal
Roles go down to the field: a salesperson sees their own deals, not the margin. A portal also lets your customers submit a request and follow its progress, without giving them access to the CRM itself.
Why hand it over rather than install it
A small firm tracking prospects in a spreadsheet
The file exists, it is current one week in three, and nobody knows who called whom back. The same rows, imported, become companies and contacts with a history of exchanges attached to each.
An after-sales service
A support address fetched over IMAP creates one case per message, every case has an owner and a state, and the customer follows progress from the portal. No more complaint lost in a shared mailbox.
A sales team of five
Each has their own pipeline, the manager sees the total, and the forecast rests on weighted amounts rather than a guess. No extra seat to buy when an intern arrives.
An email campaign to a targeted list
A list built from CRM filters, a message template, tracking of opens and clicks, and an unsubscribe link that updates the record. The follow-up goes to the people who opened.
A trade that generic CRMs ignore
An equipment rental business tracks machines, contracts and services. Those objects are created in the entity manager and live beside the contacts, with no bespoke development to maintain.
Hosted in France
A CRM holds your customer list and your commercial exchanges: the one database you would not want to see leave. Yours stays in our own datacentre in Nouvelle-Aquitaine, which we operate ourselves.
Frequently asked questions
Those services export to CSV, and EspoCRM imports entity by entity. Order matters: companies first, then contacts, then leads and opportunities, otherwise the links land in the wrong place. The importer detects duplicates and lets you map each column to a field, including a field you have just created. Plan to sort out record owners: the old tool's user identifiers do not exist here, and they have to be matched to your accounts.
On import, CSV into any entity, with duplicate checking, updates to existing records and column mapping. On export, CSV and XLSX from every list, with filters applied. The REST API covers the rest: pushing a lead from your website's contact form, or reading deals back for an external dashboard.
Be clear about what the free edition covers. Quotes, sales orders and invoices are not in it: they come with the Sales Pack extension, which is paid. Advanced automation — conditional sequences, scheduled follow-ups — belongs to the Advanced Pack, also paid; the free edition does however include a formula engine that already covers a lot. Calendar synchronisation with Google or Outlook goes through an extension. And sending campaigns depends on the relay you configure: the CRM prepares the messages, it does not replace a good sender reputation.
App Confort, at €8.99/month incl. VAT. It provides 4 GB of memory where the application asks for 1 GB at minimum: the headroom serves the system, not the decor. You can change plan later without reinstalling.
Yes. EspoCRM is free software: we host it, we do not own it. The customer list exports whenever you want, and the MariaDB database reinstalls elsewhere as it is.