Changing the billing period
You can change the billing frequency of a service (e.g. switching from monthly to annual).
How do I switch from monthly to annual billing?
The change is made on the service page, in the "Billing" section, in four clicks.
- Open your service page
- In the "Billing" section, select the new period
- Choose whether to pay now or at the next renewal
- Confirm
Which billing periods can I choose from?
Only the periods the administrator has configured for that product appear: monthly, quarterly, semi-annual or annual, depending on the case.
Available periods depend on the pricing options configured by the administrator for this product (monthly, quarterly, semi-annual, annual, etc.).
If the period you want is not offered, it simply does not exist for that plan: a support ticket will confirm it.
Do I have to pay for the change straight away?
No, you decide: apply the change immediately, or let it take effect at the next renewal.
Waiting for the renewal avoids any intermediate invoice; paying now starts the new period without waiting for the due date.