Ordering a service
How do I choose a product in the store?
Go to the Store from the navigation menu, browse the categories and click on the product you are interested in.
Each product page lists the resources included and the price for the period you select.
How do I configure my order before adding it to the cart?
Everything is set on the product page: billing period, options, then a check of the displayed price.
- Choose your billing period (monthly, annual...)
- If the product has configuration options, fill them in (e.g.: location choice, additional resources...)
- Review the price summary
- Click "Add to cart"
What can I change from my cart?
The cart stays editable right up to payment: products, quantities and promo code.
From your cart, you can:
- Review the added products
- Apply a promo code
- Modify quantities
Click "Order" to proceed to checkout.
How do payment and service activation work?
You check your billing information, choose a payment method, and the service is activated as soon as payment is confirmed.
On the checkout page:
- Verify your billing information
- Choose your payment method
- Click "Pay"
After payment, an invoice is generated and your service is automatically activated.
In the vast majority of cases, activation is automatic and immediate after payment. However, in case of a delivery issue, your service may remain in "Pending" status. In that case, contact an administrator via support.