Changing your password
How do I change my password from the client area?
Go to My Account → Profile and scroll down to the "Change Password" section: the new password takes effect immediately.
- Enter your current password
- Enter your new password
- Confirm the new password
- Click "Update"
After the change, you will be automatically logged out of other active devices.
What should I do if I have forgotten my password?
Use the "Forgot password" link on the login page: an email containing a reset link is sent to your account address.
That link lets you set a new password without knowing the old one. It is only valid for a limited time: if it has expired, simply request a new one.
Note: Password reset may be disabled by the administrator in the security settings. Contact support if this option is not available.