The Transfer and security tab of your domain gathers everything about its protection and its possible departure. The Registrant tab handles the identity of its owner. Here is how to use both without surprises.
How do I transfer my domain to By-Hoster?
An incoming transfer is ordered; it is not triggered from the panel. In the domain search, a result that is already taken shows a Transfer this domain button.
The order screen lists the three steps, in order:
- Remove the domain lock at your current provider.
- Obtain its authorisation code — also called transfer code, EPP or AuthInfo — and enter it in the field provided.
- Complete the order. The registry confirms the transfer within five days at most, and you are kept informed.
A transfer generally extends the domain by one year and interrupts neither your website nor your e-mail, provided the DNS zone stays the same. During the operation the page shows the state Transfert en cours.
If the transfer fails, the message is explicit: the authorisation code was wrong, or the domain was still locked. Start again from step 1.
What is the domain lock for?
The Domain lock block shows the state Enabled or Disabled. The lock prevents any outgoing transfer: it is your best protection against a hijack.
- Enable the lock: do it, and leave it that way while you are not changing provider.
- Remove the lock: only when you are leaving. A confirmation warns you that transfer becomes possible, and an e-mail is sent to you.
After an unlock that led nowhere, re-enable the lock. An unlocked domain plus an authorisation code in circulation are, together, all it takes to lose it.
Where do I find my domain's transfer code?
The Transfer code block shows your authorisation code, masked by default. An Show button reveals it, another copies it to the clipboard.
This code proves you own the domain. Give it only to the provider you are moving to. Anyone holding it, with the lock removed, can take control of the domain.
Some extensions do not provide a code; the block says so plainly.
What does the WHOIS privacy option do?
The Private WHOIS block replaces your details with those of a protection service in the public WHOIS directory. It sharply reduces the cold calls and phishing attempts that follow every domain registration.
Two buttons — Enable protection and Disable protection — control the option. Some extensions do not allow it; the interface tells you so.
The DNSSEC block tells you whether the cryptographic signature of your zone is active. It is presented read-only: it cannot be enabled from the client area. Open a ticket if you need it.
How do I correct the registrant details of my domain?
The Registrant tab updates the identity declared to the registry: first name, surname, optional company, e-mail address, phone number in international format, country, street, postcode and city.
Three points deserve attention:
- This form is for correcting the details of a registrant who does not change. Handing the domain to another person or company is a separate, regulated operation: contact support.
- The phone number is validated against the selected country. Registries require details that can actually be used.
- If your e-mail address is not yet verified, a warning reminds you that ICANN rules require confirmation within 15 days, failing which the registry suspends the domain.
Some registries silently refuse to change a given field after registration. In that case the interface tells you exactly what was not applied: pass that message to support rather than retrying.
Every accepted change is confirmed to you by e-mail — a useful signal: if you receive that confirmation without having asked for anything, contact support immediately.