Manage your VPS IP addresses and configure reverse DNS (PTR)

The Network section of your Linux VPS, Windows VPS or Proxmox VDS lists its assigned addresses. Available actions depend on your plan and the address concerned.

Find and identify your IP addresses

Open My services → your VPS → Network to see the primary IP, additional IPs, their MAC addresses and displayed prices. The Label field is a personal note such as application; it changes neither DNS nor the server configuration.

Each supplied MAC is tied to its IP. Use that exact pair and never duplicate it across interfaces or machines. For a VM inside a VDS, set the additional IP’s supplied MAC on its network adapter: VDS guide.

Add or remove an additional IP

In Network, choose an available quantity, check your plan’s limit and price, confirm the order and pay any invoice. Wait for the address to be assigned. Adding it in the client area does not replace checking its configuration inside Linux, Windows or your VDS VM: Linux configuration.

Before removing an address, remove its use from applications, the operating system and DNS. Removal is immediate and may interrupt those services. The primary IP cannot be removed from this screen.

Understand PTR records

An A record maps a hostname to an IPv4 address; a PTR, or reverse DNS record, maps the IP back to a hostname. Set the PTR on the IP’s row in Network, rather than in your domain’s DNS zone. It creates neither a mailbox nor an MX record.

Fictional example: mail.example.com → 203.0.113.10 for the A record, then 203.0.113.10 → mail.example.com for the PTR. Replace this documentation domain and IP with your actual values.

Set or change a PTR

1. At the provider actually hosting your domain’s DNS, first create the hostname’s A record pointing to your assigned VPS IP.
2. Wait until the hostname resolves to that IP.
3. Open Network and find that IP’s Reverse DNS (PTR) field.
4. Enter only the complete hostname, such as mail.example.com, without https://, a path or an email address.
5. Save using the tick button beside the PTR field. Repeat for each IP you want to configure.

If the hostname does not point to this IP, correct its A record and try again. If the row says On request to support, open a ticket: self-service editing is unavailable for that address.

Check publication or remove the PTR

Published confirms publication; a pending state may indicate an automatic retry. DNS caches can retain the previous answer, often for around an hour depending on their TTL.

To check, replace the example IP:

dig +short -x 203.0.113.10

On Windows, use nslookup 203.0.113.10. The expected result is your hostname.

To remove only the PTR, empty its field and save. Do not remove the IP itself. Consistent reverse DNS helps a mail server but does not replace MX, SPF or DKIM configuration: email and DNS guide.