The 12 criteria to check
- Datacenter location - for a French site, require a datacenter in France (latency < 15 ms, GDPR compliance)
- Storage type - NVMe SSD > SSD > HDD. NVMe is 5x faster than a SATA SSD
- Supported PHP version - require PHP 8.2+ at minimum (PHP 7.x is end-of-life)
- Anti-DDoS protection - included or optional? At what level (L3/L4/L7)?
- Bandwidth - unlimited or quota-based? Check throughput in Gbps
- Support type - human or bot? Average response time? 24/7 availability?
- Commitment - no commitment (monthly) or 12-48 month contract? Renewal at the same price?
- Money-back guarantee - how many days?
- Included backups - daily? Retention period? One-click restore?
- Free SSL - automatic Let's Encrypt or paid certificate?
- Free migration - by their team or self-service?
- Trustpilot rating / Google reviews - > 4/5 with > 100 reviews = good signal